Returns & Exchanges

At V-ART, we want you to be completely satisfied with your fashion purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Log into your V-ART account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking number to monitor your refund status in real-time.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing